Purpose

At GoBubble ("GoBubble," "we," "us," or "our"), we know you care about how your personal information is used and shared, and we take your privacy seriously. Please read on to learn more about our Privacy Policy (this “Policy”). By using or accessing GoBubble's services in any manner, you acknowledge that you accept the practices and policies outlined in this Policy.

Scope

This Policy applies to all the personal information collected, used, and disclosed by GoBubble when you interact with our website, mobile applications, products, and services (collectively referred to as the "Services").

You should also make sure you read additional privacy notices (if any) that we may provide in certain specific situations, for example if you become a client or employee of GoBubble.

In this Policy, “Personal Information” or “Personally Identifiable Information” means any information about an identifiable individual or information that can be used to identify an individual, and includes “Personal Data” as that term is defined under the EU’s General Data Protection Regulation (“GDPR”).

Changes to the policy

We reserve the right to change this Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to issuing an email to the email address listed by registered users and posting the revised Policy on this page. You acknowledge and agree that it is your responsibility to maintain a valid email address as a registered user, review this site and this Policy periodically and to be aware of any modifications. Your continued use of the site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by the modified Policy.

What does this policy cover?

This Policy explains how GoBubble collects, uses and discloses information from you and other users who access or use the Services, including our treatment of Personal Information. Also, this Policy covers GoBubble's treatment of any Personal Information that our partners share with us, or that you provide to GoBubble through another third party website or service while using the Services. This Policy does not apply to websites, services or practices of companies that we do not own or control, even if they help us operate our Services. Third party providers who do help us operate our Services must adhere to privacy and security obligations in a manner consistent with GoBubble's policies and practices.

What information does GoBubble collect and how is it used?

We do not collect any Personally Identifiable Information about you unless you provide it to us. You provide certain Personally Identifiable Information to us when you: (a) register for our Services and register your email address with us; (b) send email messages, submit forms or transmit other information by telephone or letter; and (c) utilize and participate in other GoBubble services. We may also collect information from you at other points on our site that state that such information is being collected. This may include, but is not limited to, names, addresses, email addresses, phone numbers, payment information, and other data that may be linked to an identifiable person.

We will primarily use your Personally Identifiable Information to provide our Services to you, as required by our agreements with you. We will also use Personally Identifiable Information to enhance the operation of our site, fill orders, improve our marketing and promotional efforts, statistically analyse site use, improve our product and service offerings, and customize our site’s content, layout, and services. We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Terms of Use, Sales Terms and Conditions, and this Policy.

Information collected automatically

We receive and store certain types of information whenever you use the Services. GoBubble automatically receives and records information on our server logs from your browser including GoBubble cookie information, the page you requested, and other usage information such as your activity on the Services, the numbers and frequency of visitors to our site and its components (similar to TV ratings that indicate how many people watched a particular show). None of this information constitutes Personal Information. Certain information that is collected automatically, such as device ID, IP address, session information, and browsing information that is associated with a user will be treated as Personal Information.

We also may provide to our partners aggregate information derived from automatically collected information about how our users, collectively, use our Services. We may share this type of non-personally identifiable, aggregated statistical data so that our partners also understand how often people use their services as well as our Services.

Will GoBubble share any of the personal information it receives?

GoBubble relies on our users to provide accurate Personal Information in order to provide our Services. We try our best to protect that information and make sure that we are responsible in handling, disclosing, and retaining your data. We neither rent nor sell your Personal Information to anyone. If other GoBubble users, other individuals or companies whose products you choose to use, have access to your Personal Information (for example, your messaging content), they may use and share that information in ways that GoBubble cannot, and does not, control. GoBubble shares your Personal Information in personally identifiable form as described below.

Business transfers

If GoBubble (or substantially all of its assets) is acquired by another company, user information may be one of the assets transferred to or acquired by that company. You acknowledge that such a transfer may occur, and that any acquirer of GoBubble may continue to use your Personal Information as set forth in this Policy. You will be notified via email or some other means of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information (including the right to delete your information). If GoBubble goes out of business without a successor, GoBubble would delete your information.

Protection of GoBubble and others

We may release Personal Information when we believe in good faith that release is necessary to:

  • comply with the law or national security request (for example, responding to a subpoena or other legal process);
  • enforce or apply our Terms of Use and other agreements; or
  • protect the rights, property, or safety of GoBubble, our employees, our other users, or others. This includes, without limitation, exchanging information with other companies and organizations for fraud protection or responding to government requests.

We also may be required to disclose an individual's Personal Information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

With your consent

You will be notified when your Personal Information may be shared with agents or companies other than GoBubble or the entity that established your GoBubble account on your behalf and you will be given the option to prevent the sharing of this information unless GoBubble determines that not disclosing this to you prior to your information being shared is necessary to comply with applicable laws or legal processes or we are prohibited by law or legal processes from informing you in advance.

Is information about me secure?

GoBubble has protections in place to enhance our users' security, and routinely update these protections. We have administrative, technical, and physical safeguards designed to protect against unauthorized use, disclosure of or access to Personal Information. GoBubble endeavors to protect user information and to ensure that user account information is kept private; however, we cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. If GoBubble knows or becomes aware of a security breach of its users' Personally identifiable Information, GoBubble will notify affected users as required by applicable laws and may post a notice on the Services as required by applicable law(s).

The Services contain links to other sites or services. GoBubble is not responsible for the privacy policies and/or practices on other sites. When linking to another site you should read the privacy policy stated on that site. This Policy only governs information collected on the Services.

Third party services

You may be able to access certain third party products through GoBubble's Services to share content to or from another website or app. These are not GoBubble products; they are another company's and we do not control their privacy and security practices so only you can decide whether to connect your GoBubble account with another company's services.

What information can I access and modify?

Your right of access

You have the right to ask us for copies of your Personal Information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.

Your right to rectification

You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.

Your right to erasure

You have the right to ask us to erase your Personal Information in certain circumstances.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing

You have the right to object to processing if we are able to process your information because the process forms part of our public tasks, or is in our legitimate interests.

Your right to data portability

This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.

If we are processing your information for criminal law enforcement purposes, your rights are slightly different.

You are not required to pay any charge for exercising your rights. We have one month to respond to you.

Please contact us at compliance@gobubblehq.com if you wish to make a request.

Questions or concerns

If you have any questions or concerns regarding privacy when using GoBubble's Services, please contact us and send us a detailed message at the contact information below. We will make every effort to resolve your concerns.

You may contact GoBubble at:

GoBubble Ltd, Regus House, Chester Business Park, Chester, CH4 9QR

compliance@gobubblehq.com